These Terms and Conditions govern your access to and use of the Pka Pku website (https://www.pkapku.com) and your purchase of products from us. By using the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.
1. About Pka Pku
The Website is operated by Pka Pku (“https://www.pkapku.com). We sell toys, games, and related products online.
2. Eligibility
You may use the Website only if you can legally enter into a binding agreement under applicable law. If you are under the legal age to make purchases, you may use the Website only with the involvement and supervision of a parent or legal guardian.
By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the selected payment method.
3. Products and Product Information
We aim to provide accurate product names, descriptions, images, prices, availability, age recommendations, and safety information. However:
- Product colours may appear differently depending on your device or screen.
- Packaging, design, accessories, or specifications may occasionally vary from images shown.
- Product availability may change without notice.
- Age recommendations are guidance only and should be considered along with the child’s abilities and level of supervision.
Please read product labels, warnings, and instructions before giving a toy to a child. Parents and guardians are responsible for selecting suitable products and supervising their use.
4. Prices, Taxes, and Offers
Prices are displayed in the applicable currency and may include or exclude taxes, shipping fees, or other charges as stated at checkout.
We may change prices at any time. A price change will not affect an order that we have already accepted, except where required to correct an obvious pricing or technical error.
Promotional offers may have separate conditions, expiry dates, product exclusions, quantity limits, or eligibility requirements. Offers cannot be combined unless expressly stated.
5. Orders and Acceptance
When you place an order, you will receive an order acknowledgement. This acknowledgement does not necessarily mean that your order has been accepted.
An order is accepted when we confirm dispatch or otherwise expressly confirm acceptance. We may refuse or cancel an order, including where:
- The product is unavailable.
- Payment cannot be authorised.
- Delivery information is incomplete or incorrect.
- We suspect fraud, misuse, or unauthorised activity.
- There is an obvious product, price, or technical error.
- The order exceeds applicable quantity limits.
If we cancel an order after payment, we will arrange a refund through the original payment method or another legally permitted method.
6. Payment
Payment must be completed through the payment methods displayed at checkout. You authorise us or our payment service provider to charge the total amount shown at checkout.
Payments may be processed by third-party providers. We do not generally store complete card details on our systems. You must provide accurate payment and billing information and notify your bank or payment provider of any unauthorised transaction.
7. Shipping and Delivery
We deliver to the locations shown as available at checkout. Delivery estimates are provided for guidance and may be affected by weather, holidays, logistics issues, incorrect addresses, public events, or circumstances beyond our control.
You are responsible for providing a complete and accurate delivery address and ensuring that someone is available to receive the package where required. Delivery may be considered complete when the order is delivered to the address provided or handed to an authorised recipient.
If a package is delayed, damaged, missing, or delivered incorrectly, contact us promptly with your order details. Your rights under applicable consumer law are not affected by these Terms.
8. Returns, Refunds, and Cancellations
Returns, replacements, refunds, and order cancellations are governed by our Return and Refund Policy, which forms part of these Terms.
Products may be eligible for return only if they meet the applicable conditions, such as being within the permitted return period, unused, complete, and accompanied by proof of purchase. Some products may be non-returnable for hygiene, safety, customised, clearance, or other lawful reasons.
If a product is defective, damaged, incorrect, or not as described, contact us as soon as possible so that we can review the issue and provide an appropriate remedy under our policy and applicable law.
9. User Accounts
If you create an account, you must keep your login details confidential and provide accurate information. You are responsible for activities carried out through your account unless caused by our failure to use reasonable security measures.
Notify us immediately if you believe your account has been accessed without permission. We may suspend or close an account if we reasonably believe it is being misused, involves fraudulent activity, or violates these Terms.
10. Website Content and Intellectual Property
All Website content, including logos, names, text, graphics, product images, designs, software, and layout, is owned by or licensed to Pka Pku and is protected by applicable intellectual-property laws.
You may use the Website for personal, non-commercial shopping purposes. You must not copy, reproduce, modify, distribute, sell, reverse engineer, scrape, or commercially exploit Website content without our written permission.
If you submit a review, image, comment, or other content, you grant Pka Pku a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt, and publish that content for business, marketing, and service-related purposes. You confirm that you have the right to submit it and that it does not violate another person’s rights.
11. Prohibited Use
You must not:
- Use the Website unlawfully or fraudulently.
- Provide false, misleading, or unauthorised information.
- Interfere with Website security or operation.
- Introduce viruses, malicious code, or harmful material.
- Attempt to gain unauthorised access to accounts or systems.
- Scrape, harvest, or collect information without permission.
- Resell products or use the Website for unauthorised commercial purposes.
We may restrict or terminate access if you breach these Terms.
12. Disclaimers and Liability
We aim to keep the Website accurate, available, and secure, but we do not guarantee that it will always be uninterrupted, error-free, or free from harmful components.
To the maximum extent permitted by law, Pka Pku will not be liable for indirect, incidental, special, or consequential losses arising from use of the Website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights, liability for fraud, or liability for death or personal injury caused by negligence.
Our liability for a product or order will be limited only to the extent permitted by applicable law.
13. Events Beyond Our Control
We are not responsible for delay or failure caused by circumstances beyond our reasonable control, including natural disasters, epidemics, war, strikes, government actions, internet failures, transportation disruptions, or supplier issues.
14. Privacy
Our collection and use of personal information are described in our Privacy and Cookies Policy. By using the Website, you acknowledge that information may be processed as explained in that policy.
15. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on the Website with a new effective date. Your continued use of the Website after changes are posted means you accept the updated Terms.
16. Governing Law and Disputes
These Terms are governed by the laws applicable in [insert jurisdiction], unless mandatory consumer-protection laws provide otherwise. Disputes will be subject to the courts or dispute-resolution mechanisms of [insert jurisdiction], subject to your statutory rights.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. The invalid provision will be replaced or interpreted to achieve its lawful purpose as closely as possible.